Frequently Asked Questions

What is BestLifeRewarded®?

BestLifeRewarded® is a Canadian, rewards-based, evidence-informed health behaviour change program designed to change the face of health in Canada - starting with you!

How does the program work?

Log into BestLifeRewarded® to unlock your personal health profile. Take the comprehensive Health Risk Assessment survey to get your personalized small steps action plan to help you lead a healthier life. Learn about healthy living, track your activities, set goals, reminders, get healthy recipes, and much more. You will earn reward points as you participate in the program and achieve milestones.

What do I do with my points?

You can use your points to bid on great rewards by visiting “The Reward Store” located on BestLifeRewarded® “Rewards” page. Use your points to place a bid (or many bids) on the rewards shown and you could be a lucky winner in one of the monthly or annual draws.

How do I know what rewards are available?

Go to “The Reward Store” section on BestLifeRewarded® “Rewards” page to view the available rewards.

How do I bid on a reward?

Within “The Reward Store” section on the “Rewards” page, click the “Bid” button on the reward you wish to place a bid on, enter the number of ballots you want to purchase with your points, then click the “Bid” button to submit your bid. Once you submit a bid, the points used will automatically be deducted from your account.

After you bid on a reward, under “My Bids” on the “Rewards” page you will see the date of the draw and the total ballots you entered.

Within the “Reward Store”, total ballots submitted by all participants (including your ballots) and the next draw date are shown on each reward.

You can submit multiple bids for the same reward, or you can bid on different rewards. It’s entirely up to you.

When are the draws?

Draws are held on the fifteenth (15th) day of each month for the rewards listed below, except the $250 item which is an annual draw:

  • 5 X $10 items
  • 4 X $25 items
  • 2 X $50 items
  • 1 X $250 items

What are the odds of winning?

The odds of winning depends on participants’ total ballots entered for the reward you desire. The key is to participate in BestLifeRewarded® healthy activities and earn more points to increase your chances of winning.

How do the draws work?

On each reward draw date, the BestLifeRewarded® program chooses a winner at random from all qualifying bids received. You can also look forward to bonus draws that will be held intermittently as our way of saying thank you for taking charge for your health and being part of BestLifeRewarded®.

In the event that a winning entrant cannot be contacted within a reasonable time period which is fifteen (15) business days, another winner will be selected and contacted. The same reasonable time period applies and carries forward until a final winner is selected from the qualified entries.

What happens if I win a reward?

You will receive an e-mail notifying you that you have won a reward along with instructions on how to claim it. You will be able to claim your reward by completing and submitting the Claim Prize Form electronically within BestLifeRewarded® under section “My Bids” on the “Rewards” page or from the “Winnings’ tab on the “History” page. You will receive a confirmation e-mail once the form is submitted. Your prize will be mailed to the address you provided on the form within four (4) weeks.

How do I accept my reward?

A reward must be accepted as awarded and is not transferable, redeemable, refundable or exchangeable for cash, and not replaceable if lost or stolen, except as determined by BestLifeRewarded Innovations in its sole discretion. As a winner, you may be required to provide proof of identification when claiming a reward to ensure the accurate identification of a reward draw winner.